Once your order has been confirmed, we will send you the following items:
We’ll provide all the necessary information, answer any questions you may have about our process, and include the diamond order form for you to complete.
If anything is unclear or you need further assistance, please don’t hesitate to Contact Us.
You’ll find complete information on the next steps, including the precise amount of remains needed, in our detailed guide:
Guide to Submitting Ashes or Hair
Please carefully follow the instructions in the shipping tutorial included with your submission kit. If you prefer, you can contact the SAINT DIAMONDS office nearest to you, and we’ll be happy to arrange pickup of the remains.
To move forward with processing your order, we require an initial deposit of $49. The remaining balance will be due once the order is complete.
We accept the following payment methods:
The entire process of turning remains (ashes or hair) into a diamond typically takes up to five months. However, the exact timeline will vary depending on the chosen color and size of the diamond.
You can check the progress of your order at any time by getting in touch with us. You’re also welcome to request photos of each production stage along the way.
We gently recommend taking a little time to familiarize yourself with our order processing system before finalizing any decisions. Our goal is to ensure you feel fully at ease with every step and have clear expectations throughout.
If you have questions about the process and are pressed for time, please feel free to call and leave a message with your inquiries and contact number—we’ll promptly return your call. We’re always happy to address any concerns you may have regarding production.
The size of your memorial diamond is entirely your choice. We deeply respect its emotional significance and the special meaning it carries for you and your family.
